Terms of service

Welcome to alexander-hampton.com (“Site”), operated by Alexander-Hampton (“we,” “our,” “us”). By using our Site or purchasing from us, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

By accessing or using our Site, you confirm that you are at least 18 years old, or that you have the consent of a parent or legal guardian.
We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page with the updated “Effective Date.”

2. Products & Availability

We make every effort to ensure our products are accurately described and priced. However:

  • We do not guarantee that product descriptions, images, or prices are error-free.
  • All products are subject to availability.
  • We reserve the right to discontinue products at any time.

3. Pricing & Payments

All prices are displayed in United States Dollar (USD) unless otherwise stated.

  • We accept major credit cards and other payment methods as shown at checkout.
  • Payments must be made in full before an order is processed.
  • We reserve the right to cancel an order if payment is not authorized.

4. Shipping & Delivery

Our shipping and delivery terms are outlined in our Shipping Policy. Delivery times are estimates and not guaranteed.
We are not responsible for delays outside our control, including courier delays, customs clearance, or force majeure events.

5. Returns & Refunds

Our returns process and conditions are outlined in our Return & Refund Policy. Please review it before making a purchase.

6. Prohibited Uses

You agree not to:

  • Use the Site for unlawful purposes
  • Attempt to gain unauthorized access to our systems or data
  • Copy, reproduce, or exploit our intellectual property without permission

7. Intellectual Property

All content on this Site — including text, images, logos, and designs — is the property of Alexander-Hampton or its licensors. It may not be reproduced or distributed without our written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Alexander-Hampton is not liable for:

  • Any indirect, incidental, or consequential damages
  • Any loss arising from your use of our Site or products
  • Any delays or failures caused by events beyond our reasonable control

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

10. Contact Us

For questions about these Terms, contact us:

Email: support@alexander-hampton.com
Support Hours: Mon–Fri, 9:00–18:00 EST
Address: 35 39th Ave, Long Island City, NY 11101, USA