Privacy policy

This Privacy Policy explains how Alexander-Hampton (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from alexander-hampton.com (the “Site”).

1. Information We Collect

We collect the following types of information:

  • Personal Information You Provide: When you make a purchase or create an account, we may collect your name, billing and shipping address, email address, phone number, payment information, and order details.
  • Automatically Collected Information: When you browse our Site, we automatically receive certain information about your device and browsing activity, including your IP address, browser type, referring/exit pages, and timestamps.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content and ads.

2. How We Use Your Information

We may use the information we collect for:

  • Processing and fulfilling your orders
  • Communicating with you about your purchases, returns, or inquiries
  • Improving and personalizing your shopping experience
  • Preventing fraud and maintaining the security of our Site
  • Complying with legal obligations

3. Sharing Your Information

We do not sell your personal information to third parties.

We may share your information with trusted third parties who help us operate our business, including:

  • Payment processors (to process your transactions securely)
  • Shipping and logistics providers (to deliver your orders)
  • Marketing and analytics partners (to improve our services)

These third parties are only permitted to use your information to provide services on our behalf and must protect it in accordance with applicable privacy laws.

4. Cookies & Advertising

Cookies are small data files stored on your device. We use cookies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Measure and analyze website performance
  • Deliver relevant ads (including via Google Ads and other platforms)

You can disable cookies through your browser settings, though some features of our Site may not function properly without them.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your location, you may have rights under privacy laws, such as:

  • Requesting access to the personal information we hold about you
  • Requesting corrections to your information
  • Requesting deletion of your data
  • Opting out of marketing communications

To exercise these rights, please contact us using the details below.

7. Security

We use industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: support@alexander-hampton.com
Support Hours: Mon–Fri, 9:00–18:00 EST
Address: 35 39th Ave, Long Island City, NY 11101, USA